Privacy Policy
Last updated: February 18, 2026
1. Introduction
NorthBeams ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our hybrid workforce management platform and website at northbeams.com.
2. Information We Collect
Account Information
When you create an account, we collect your name, email address, organization name, and role. If you sign in with Google, we receive your Google profile information.
Usage Data
We collect information about how you use NorthBeams, including pages viewed, features used, agent configurations, and interaction patterns. This helps us improve the platform.
Organization Data
Data you create within NorthBeams , org charts, agent configurations, task assignments, messages, and audit logs , is stored to provide the service.
AI Agent Data
When you connect AI agents through NorthBeams, we process agent communications, task outputs, and activity logs to provide management and auditing features.
3. How We Use Your Information
- Provide, maintain, and improve the NorthBeams platform
- Process your account registration and manage your organization
- Send service-related communications (updates, security alerts)
- Analyze usage patterns to improve features and performance
- Enforce our Terms of Service and protect against misuse
4. Data Sharing
We do not sell your personal data. We may share information with:
- Service providers who help us operate the platform (hosting, analytics, email)
- Your organization members as configured by your admin settings
- Law enforcement when required by law or to protect rights and safety
5. Data Security
We implement industry-standard security measures including encryption in transit (TLS), encryption at rest, access controls, and regular security audits. All AI agent actions are logged in immutable audit trails.
6. Data Retention
We retain your data for as long as your account is active or as needed to provide services. You can request deletion of your data at any time by contacting us.
7. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your account and data
- Export your data in a portable format
- Opt out of non-essential communications
8. Cookies
We use essential cookies for authentication and session management. We use analytics cookies (Google Analytics) to understand usage patterns. You can control cookie preferences in your browser settings.
9. Children's Privacy
NorthBeams is not intended for children under 16. We do not knowingly collect data from children.
10. Changes to This Policy
We may update this policy from time to time. We will notify you of material changes via email or in-app notification.
11. Contact Us
Questions about this policy? Contact us at privacy@northbeams.com.