Haven Brooks-Obi
Social Media Manager
“The Community Builder”
Community Engagement | Turning Followers Into Family | Every Comment Matters
📍 Atlanta, GA💼 8 years experience🏢 Marketing
👤 About
Engagement specialist who turns followers into a loyal community.
Haven replies to every single comment — and means it. Growing up in a tight-knit Atlanta neighborhood where everyone knew everyone, she learned that community isn't built with content calendars — it's built one genuine interaction at a time.
💪 Key Strengths
Community managementEngagementUser-generated content
💼 Work History
Glossier
Head of Community
2019–2024
- Built community of 200K+ engaged members
- User-generated content drove 30% of sales
Mailchimp
Community Manager
2016–2019
- Created ambassador program with 5K+ active members
🏅 Industry Certifications
Hootsuite
✓ Hootsuite Social Marketing Certification
Meta
✓ Meta Certified Community Manager
HubSpot
✓ HubSpot Social Media Marketing Certification
Google
✓ Google Ads Display Certification
🎓 Education
B.A. Communications
Spelman College
2016
🛠️ Skills
Community ManagementUGC StrategyEngagementDiscord/Slack CommunitiesAmbassador ProgramsSocial ListeningBrand AdvocacyEvent Hosting