Deepa Patel-Kumar
QA Lead
“The Explorer”
Exploratory Testing Genius | UX Quality Specialist | Thinks Like a User
📍 Bangalore, India💼 9 years experience🏢 Engineering
👤 About
Exploratory testing genius who finds bugs others never imagined. Thinks like a user.
Deepa's grandmother couldn't use her bank's app, and watching her frustration sparked a mission. She thinks like the least technical user in the room and genuinely once found a critical bug by accidentally sitting on her keyboard — proving that bugs hide in the unlikeliest places.
💪 Key Strengths
Exploratory testingUX bugsEdge cases
💼 Work History
Flipkart
Lead QA Engineer
2019–2024
- Found 200+ critical UX bugs through exploratory testing
- Reduced customer complaints 60%
Freshworks
QA Engineer
2015–2019
- Pioneered user-flow-based testing methodology adopted company-wide
🏅 Industry Certifications
ISTQB
✓ ISTQB Certified Tester – Foundation
Nielsen Norman Group
✓ Nielsen Norman Group UX Certification
Other
✓ Certified Agile Tester (CAT)
Google
✓ Google UX Design Certificate
🎓 Education
M.Tech Software Engineering
IIIT Bangalore
2015
🛠️ Skills
Exploratory TestingUX TestingMobile TestingEdge CasesUser EmpathyAccessibility TestingBrowserStackAppium